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Dear Chen Jing,
The Department recognises that the time taken to process your application may be causing your concern.
We are seeking to process your application as soon as possible. You will appreciate however, that all non-citizens applying for visas to enter Australia are considered on an individual basis and against legal requirements set out in Australia’s migration legislation. This often includes requirements that all applicants undertaken and meet (where relevant) mandatory health, character and national security checks that are undertaken by other agencies; and this can take some time. The timing for the completion of these checks varies from one case to another, depending on individual circumstances. Unfortunately, I am unable to provide you with a definitive timeframe, however I assure you that we will seek to finalise your application as soon as all the relevant checks have been completed.
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Thanks for attention.
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